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Friday, November 4: 2nd Annual Quality Nursing Conference

CMSA MEMBERS: Register now to be entered in a drawing for a FREE Affiliate Membership with ABQAURP*!

Merriam Webster defines "communicating" as transmitting information, thought, or feeling so that it is satisfactorily received or understood. Patients must communicate with their Providers. Providers must communicate with their Payors. We are all responsible to convey information to each other as we strive toward better outcomes.

Join ABQAURP in San Antonio to discover approaches to effectively Coordinate, Collaborate, and Communicate in today’s health system.

ABQAURP has assembled an extraordinary team of presenters to assess issues within the current health care quality and safety landscape, and to offer practical solutions.

At the conclusion of the conference, attendees will:
  • Define Transitions of Care and the roles of the interdisciplinary team
  • Recognize the guidelines of care transitions and the application of initiatives in long term
    care practice
  • Assess the balance between ethics and accountability as health care relies more heavily
    on technology
  • Describe coordinated care and the multi-disciplinary approach to applying it in practice
  • Integrating Health IT with Case Management to improve patient outcomes
  • Identify the Employer’s Role in the implementation of Transitions of Care and the roles of Accountable Care Organizations
This program has been pre-approved by the Commission for Case Manager Certification to provide 8 clock hours of continuing education credit to Certified Case Managers (CCMs).

The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is an approved provider with the Florida Board of Nursing to provide continuing education for nurses. ABQAURP designates this activity for 8 nursing contact hours through the Florida Board of Nursing, Provider # 50-94.

The Ethics session meets the Texas Medical Board requirements for Medical Ethics for physicians, nurses, and social workers.


Cheri Lattimer, RN, BSN
Executive Director, Case Management Society of America
Project Director, National Transitions of Care Coalition (NTOCC)

Friday, November 4th
Improving Transitions of Care through Communication

Coordinating and transitioning patients from one level of care or practitioner to another often result in misinformation, lack of follow-through, and patient safety concerns; not because we don't have forms and tools to use, but because we fail to communicate appropriately. A poor communication and transition can lead to hospital readmissions, poor adherence to care plans, and patient safety issues. Today, working to develop Accountable Care Organizations communication and high performance teams are a key initiative. This session will look at what is needed to achieve moving care coordination and transitions to a
team-based care process.

  1. Define the communication gaps and barriers associated with poor
    transitions of care
  2. Identify the various models and demonstration projects for improving transitions and their key elements of success
  3. Review national resources and the NTOCC TOC Compendium
  4. Evaluate the key interdisciplinary team concepts

Saturday, November 5th
Improving Transitions of Care: A Quality Improvement Process

Improving transitions of care is in the forefront of reducing preventable hospital readmissions. CMS is looking to support community based transition of care teams and Accountable Care Organizations that will address coordination of transitions. Moving beyond discharge planning to better care coordination and transitions requires a change of the process, culture, and individual behavior. This session will address the elements of improving transitions and developing high performance teams through quality improvement.

  1. Identify the communication barriers and issues impacting transitions and care coordination
  2. Define the role of Accountable Care Organizations in transitions of care
  3. Evaluate the critical elements of high performance teams succeeding at improving transitions of care
  4. Assess the ROI

The first 200 registrants to either conference will also receive a FREE
2 hour Bioterrorism CE online course!!

Go to to learn more and register online
or call Patti Rivers at: 800 - 998 - 6030 ext. 117
to register today!

* Maximum value $150.00 based on one year's membership fees. To retain membership after one year, the winner will be responsible for paying annual fees.

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