Building Personal and Organizational Resiliency with Quality Improvement

1.25 CME Credit

1.0 CE Credit

ABQAURP sub-specialty credits: Case Management 1.25, Managed Care 1.25, Patient Safety/Risk Management 1.25, Physician Advisor 1.25, Transitions of Care 1.25


Quality Improvement initiatives work to provide safer care, strengthen patient & family engagement, promote effective communication, and prevent & treat illness while working together with our local communities and the Centers for Medicare & Medicaid Services (CMS) strategic goals to make patient care more affordable & efficient. This online course will provide insight into the importance of growing a culture of learning, broad and deep communication with everyone, and developing persistence to systematically move toward your intended goal of improving patient care.


This session was recorded live at our 2019 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Connecting People, Purpose & Passion. They may be taken individually to earn incremental CME/CE credits. However, if you plan on taking the full 8-hour course, you will not be able to claim credit for these individual sessions.

At the conclusion of the activity, attendees will be able to:
  • Describe the evolving landscape of quality improvement
  • Define the major drivers of change
  • Create action steps to position the participant’s organization for future change

This course is intended for Physicians of all specialties, Nurses, and Other Health Care Professionals with appropriate CME credit and nursing contact hours offered for each profession.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ABQAURP designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 1.0 contact hour through the Florida Board of Nursing, Provider # 50-94.

This program is approved for Category 2 credit by the American Osteopathic Association.

All participants must achieve a final assessment score of at least seventy percent (70%) for recertification and continuing education credits. You have 60 days to complete the course after ordering. Please note: Exam candidates taking the Core Body of Knowledge and Diplomates renewing their certification may have less time to complete, as determined by deadlines imposed.

This activity is valid from May 20, 2019 through March 15, 2022. Original release date: April 26, 2019.

Please read the ABQAURP Privacy Policy and we suggest strongly that you read the System Requirements before continuing.

This course has been selected by ABQAURP as a "CE Spotlight" course. CE Spotlight courses are complimentary as a Membership benefit with ABQAURP!

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COURSE FEES: Diplomate 0      Member 0      Non-Member $42.00


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About The Authors
Members of the CME Committee, Planners, and Faculty have disclosed to ABQAURP any relevant financial relationships. No relevant financial relationships or conflicts of interest exist in regard to the content of this online activity.

Bruce Spurlock, MD
Dr. Bruce Spurlock is Executive Director of Cynosure Health, also advising large improvement collaboratives at the regional, state and national levels to accelerate the implementation of evidence-based practices. Sharing his expertise on health policy, physician group relations, and performance measurement, he has served on several health care boards, is a frequent speaker and an adjunct professor at Stanford University.

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